Effective Date: May 4, 2026 Last Updated: May 4, 2026

 

Program Name

• The Celestial Plaza SMS Program (“Program”), provided by The Celestial Plaza, LLC, (“we,” “us,” “our”).

 

Overview

• By opting in to our SMS Program, you agree to receive text messages related to:

  • account and membership notices (free and paid)

  • community updates, event reminders, and releases

  • content alerts (e.g., UAP library updates, new posts)

  • promotional messages and special offers (if you consent to marketing)

  • security or support notifications (e.g., password/verification prompts)

• Participation is voluntary. Message and data rates may apply.

 

How You Consent (Opt‑In) You may opt in by one or more of the following:

• Web form: Checking a consent box and submitting your mobile number on [Website URL] with clear TCPA/CTIA consent language.

• Text‑to‑Join: Texting a designated keyword (e.g., JOIN, PLAZA) to our sending number.

• Event/QR: Scanning a QR code or completing a sign‑up form that includes SMS consent language.

By opting in, you authorize us to deliver messages to the mobile number you provide using an automatic telephone dialing system or other automated technology. Consent is not a condition of purchase.

 

Message Frequency

• Frequency varies by user activity and subscription level.

• Typical ranges:

  • Account & service messages: as needed

  • Community/content updates: up to 1–4 messages/month

  • Marketing (if opted in): up to 1–4 messages/month We may temporarily exceed typical ranges during launches, critical service notices, or security events.

 

Costs

• Message and data rates may apply. Check your mobile plan for details.

• You are responsible for any charges from your carrier.

 

Supported Carriers

• Available on major U.S. carriers (e.g., AT&T, T‑Mobile, Verizon) and most others. Delivery is not guaranteed; carrier/network issues may cause delays or failures. Carriers are not liable for delayed or undelivered messages.

 

Opt‑Out (STOP)

• You can opt out at any time by replying STOP to any message.

• We will send a single confirmation text and cease further messages, except where required for fraud, abuse prevention, or service/legal notices.

• Other recognized stop commands: END, CANCEL, UNSUBSCRIBE, QUIT.

 

Help (HELP)

• Reply HELP for help. You may also contact us at:

  • Email: [Contact Email]

  • Phone (voice or text): [Support Phone]

  • Mailing Address: [Mailing Address]

 

Managing Preferences

• You can adjust email/SMS preferences inside your account (if available) or by contacting support.

• If you opted out by mistake, reply START, UNSTOP, or re‑enroll via web form.

 

Eligibility & Responsibilities

• You confirm you are 18+ (or 13+ with parent/guardian consent) and are the owner or authorized user of the mobile number provided.

• Keep your contact details current. We are not responsible for messages sent to numbers you no longer control.

 

Types of Messages

• Service/Transactional: account changes, system alerts, billing/membership status, security checks.

• Community/Content: event reminders, new content notifications, resource updates.

• Marketing/Promotional: offers, invitations, and announcements (only if you have opted in to marketing texts).

• We may send from a 10DLC long code, toll‑free number, or approved alphanumeric sender.

 

No Emergency Use

• SMS messages are not for emergencies. For urgent or emergency needs, do not rely on this Program.

 

Privacy

• See our Privacy Policy for how we collect, use, and protect personal data: [Privacy Policy URL].

• SMS vendors and carriers may process your number and message data to deliver messages, handle opt‑outs, and ensure compliance.

 

Data Retention

• We retain SMS consent, opt‑in/opt‑out logs, and message metadata for legal, audit, security, and operational purposes, consistent with our Privacy Policy and applicable law.

 

Security

• We implement reasonable safeguards, but wireless transmissions can’t be guaranteed secure. Do not send highly sensitive information by SMS.

 

CTIA & TCPA Compliance

• We follow applicable industry guidelines (CTIA) and U.S. laws including the Telephone Consumer Protection Act (TCPA). Report concerns to [Contact Email].

 

Disclaimers; Limitation of Liability

• Messages may be delayed or undelivered due to carrier/network factors. The Program is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages related to your participation. Some jurisdictions don’t allow certain limitations—your rights may vary.

 

Changes to the Program or Terms

• We may modify, suspend, or terminate the Program or these Terms at any time. Material changes will be posted on [Website URL] and/or communicated via SMS/email when appropriate. Continued participation after changes constitutes acceptance.

 

Dispute Resolution; Governing Law

• These Terms are governed by the laws of the state in which we are organized or principally operate, without regard to conflict‑of‑law rules. Where permitted, disputes arising from the Program will be resolved individually (no class actions) through good‑faith negotiations; if unresolved, through binding arbitration or in the specified courts of competent jurisdiction as stated in our main Terms of Use.

 

Contact

• Questions about the SMS Program?

  • Email:  support@celestialplaza.com

  • Phone:  (408) 709-2953

  • Website:  celestialplaza.com

 

By opting in, you confirm you have read and agree to these SMS Terms & Conditions and our Privacy Policy and Terms of Use.