Effective Date: May 4, 2026
Last Updated: May 4, 2026

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Welcome to The Celestial Plaza (“The Celestial Plaza,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit [Website URL] (the “Site”), create an account, join as a free or paid member, subscribe to our emails or texts, interact with our community features, use our AI/chat features such as Celeste La Paz, make a purchase, or otherwise communicate with us.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

 

1. Who We Are

The Celestial Plaza is an online platform and community focused on awakening, discernment, UAP-related educational content, spiritual exploration, and member-based resources. We may offer free and paid memberships, newsletters, community discussions, digital content, AI/chat experiences, and related tools and services.

 

If you have questions about this Privacy Policy, you may contact us at:

Email:  support@celestialplaza.com
Website: celestialplaza.com

 

2. Information We Collect

We may collect information directly from you, automatically through your use of the Site, and from third parties that help us operate the Site.

 

A. Information You Provide Directly

We may collect personal information you voluntarily provide, including:

• your name

• email address

• phone number

• username or display name

• password or login credentials

• membership tier selection

• billing and account details

• messages sent through contact forms

• customer support inquiries

• newsletter or waitlist sign-ups

• responses to surveys, questionnaires, or forms

• comments, forum posts, or other community content

• information you provide when using AI/chat features such as Celeste La Paz

• any other information you choose to submit to us

 

If you purchase a paid membership or other paid services, your payment information may be collected and processed by third-party payment processors such as Wix Payments, Stripe, PayPal, or similar providers. We do not typically store your full payment card details on our own servers.

 

B. Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect certain information, including:

• IP address

• browser type and version

• device type

• operating system

• pages viewed

• links clicked

• referring and exit pages

• date and time of visits

• session duration

• approximate location based on IP address

• cookie identifiers

• analytics and usage data

• error logs and technical diagnostic information

 

C. Information from Third Parties

We may receive information from third parties, including:

• payment processors

• website hosting and e-commerce platforms

• email marketing providers

• text/SMS providers

• analytics providers

• chatbot or AI service providers

• embedded content providers

• social media platforms, if you interact with our profiles or content there

• other service providers that help us operate the Site

 

3. How We Use Your Information

We may use your information for the following purposes:

• to operate, maintain, and improve the Site

• to create and manage user accounts

• to provide free and paid memberships

• to process purchases, subscriptions, and renewals

• to deliver content, resources, and features you request

• to communicate with you about your account, purchases, or membership

• to send newsletters, updates, announcements, and promotional messages, where permitted by law

• to provide customer support

• to personalize user experience and content

• to moderate community spaces and enforce our rules

• to provide and improve AI/chat features such as Celeste La Paz

• to monitor Site performance, security, and technical issues

• to prevent fraud, abuse, spam, and unauthorized activity

• to comply with legal obligations

• to protect our rights, safety, and property, and that of our users and others

 

4. AI and Chat Features

If you use any AI-powered or chat-based feature on the Site, including Celeste La Paz, we may collect and process the information you submit in prompts, chat messages, responses, and related usage data.

We may use that information to:

• provide AI-generated responses

• maintain conversation continuity where applicable

• monitor safety and misuse

• troubleshoot and improve performance

• enforce our policies

• improve the user experience

 

Depending on how our providers are configured, AI/chat content may also be processed by third-party service providers that support those features.

Important: Please do not submit highly sensitive personal information through AI/chat tools unless clearly requested through a secure process. This includes Social Security numbers, financial account numbers, government ID numbers, detailed medical records, or other sensitive data you would not want stored or reviewed.

 

5. Cookies and Similar Technologies

We may use cookies, pixels, scripts, and similar technologies to operate the Site and understand how it is used.

These technologies may help us:

• keep you logged in

• remember preferences

• analyze traffic and performance

• improve Site functionality

• understand user behavior

• personalize content

• measure campaign effectiveness

Cookies may include:

• Strictly necessary cookies for core Site functions

• Functional cookies for preferences and enhanced features

• Analytics cookies to help us understand traffic and usage

• Marketing cookies, if we use them in the future

You can usually manage cookies through your browser settings. If we use a cookie consent banner, you may also manage certain preferences there.

 

6. Email and Text Communications

If you sign up for email or SMS/text communications, we may use your contact information to send:

• newsletters

• updates

• announcements

• launch notices

• membership information

• promotional offers

• community-related messages

You may unsubscribe from marketing emails by clicking the unsubscribe link in the email. You may opt out of text messages by following the instructions in the message, such as replying STOP, where applicable.

Even if you opt out of promotional communications, we may still send transactional or service-related messages, such as account notices, purchase confirmations, password resets, and membership updates.

 

7. Community Features and Public Content

The Site may include comments, forums, community posts, profiles, or other interactive features. Information you post in those areas may be visible to other users or, in some cases, to the public.

You are responsible for what you choose to share in public or community areas. Please avoid posting sensitive information you would not want others to see.

We may moderate, remove, or restrict content that violates our rules, terms, or community standards.

 

8. How We Share Information

We may share your information in the following circumstances:

 

A. Service Providers

We may share information with trusted service providers who help us operate the Site and business, such as:

• website hosting providers

• payment processors

• email and SMS providers

• analytics vendors

• customer support tools

• community platform providers

• chatbot and AI tool providers

• embedded content and widget providers

These providers are generally permitted to use your information only as needed to provide services to us, subject to their own legal obligations and contracts.

 

B. Legal Compliance and Protection

We may disclose information if required to do so by law or if we believe disclosure is reasonably necessary to:

• comply with legal process

• respond to lawful requests by public authorities

• enforce our agreements

• detect, investigate, or prevent fraud, abuse, or security issues

• protect the rights, property, or safety of The Celestial Plaza, our users, or others

 

C. Business Transfers

If we are involved in a merger, acquisition, restructuring, sale of assets, or other business transaction, your information may be transferred as part of that transaction.

 

D. With Your Consent

We may share information for other purposes if you direct us to do so or clearly consent.

9. Sale or Sharing of Personal Information

We do not sell your personal information for money.

We also do not currently use your personal information for cross-context behavioral advertising unless expressly disclosed. If that changes, we will update this Privacy Policy and provide any rights or choices required by law.

 

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide the Site and our services

• maintain your account and membership

• process transactions

• comply with legal, tax, and accounting obligations

• resolve disputes

• enforce agreements

• protect against fraud and abuse

How long we keep specific data depends on the type of information, why it was collected, and our legal obligations.

For example:

• account data may be kept while your account is active and for a reasonable period afterward

• transaction records may be kept as required by law

• support messages and chat logs may be retained for service, safety, training, or quality purposes

• community posts may remain visible unless deleted, moderated, or removed under our policies

 

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

However, no website, database, or transmission method is completely secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your password and taking reasonable steps to protect your own devices and accounts.

 

12. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to:

• know what personal information we collect

• access the personal information we hold about you

• request correction of inaccurate information

• request deletion of your information

• receive a portable copy of certain data

• withdraw consent where processing is based on consent

• opt out of marketing communications

• limit certain uses of sensitive personal information, where applicable

• appeal certain decisions, where applicable under law

To exercise privacy rights, contact us at [Contact Email]. We may need to verify your identity before responding.

 

13. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), including the right to:

• know the categories of personal information we collect

• know the sources of that information

• know the business or commercial purposes for collection

• know the categories of third parties with whom we share information

• access specific pieces of personal information

• request deletion

• request correction

• not be discriminated against for exercising your privacy rights

The categories of personal information we may collect include:

• identifiers (such as name, email, IP address, username)

• commercial information (such as membership or purchase history)

• internet or electronic network activity (such as browsing and usage data)

• geolocation data derived from IP address

• communications and support messages

• user-generated content

• inferences drawn from usage or preferences

We do not knowingly sell personal information. If your browser or device sends a legally recognized opt-out preference signal, such as Global Privacy Control, we will honor it where required and technically supported.

California residents may designate an authorized agent to make requests on their behalf, subject to identity verification and applicable law.

 

14. International Users

If you access the Site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Those locations may have data protection laws different from those in your jurisdiction.

Where required, we take reasonable steps to provide appropriate safeguards for cross-border transfers.

 

15. Rights for EEA, UK, and Similar Jurisdictions

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy laws, we may process your information under one or more of the following legal bases:

• your consent

• performance of a contract

• compliance with a legal obligation

• our legitimate interests, provided those interests are not overridden by your rights

If applicable, you may also have the right to lodge a complaint with your local data protection authority.

 

16. Third-Party Links and Embedded Content

The Site may contain links to third-party websites, tools, videos, widgets, embedded media, or services. We are not responsible for the privacy, security, or content practices of those third parties.

When you interact with third-party content, their terms and privacy policies may apply. We encourage you to review them before using those services.

 

17. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to investigate and remove the information.

If a higher age threshold applies in your jurisdiction, we will comply with applicable law.

 

18. Sensitive Information

Unless explicitly requested through a secure process, please do not send us sensitive personal information such as:

• Social Security numbers

• government ID numbers

• financial account credentials

• precise health or medical data

• biometric data

• sensitive information about children

If you choose to submit sensitive information through the Site, community tools, or AI/chat features, you do so at your own discretion, subject to applicable law.

 

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above. If changes are material, we may also provide additional notice where appropriate.

Your continued use of the Site after changes become effective means you accept the updated Privacy Policy.

 

20. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Celestial Plaza

eMail:  support@celestialplaza.com

website: celestialplaza.com

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