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GENERAL TERMS and CONDITIONS

Effective Date: March 31, 2026

Last Updated: March 31, 2026

 

1) Acceptance of Terms

By accessing or using Celestial Plaza (the “Site”) and any related apps, content, tools, products, or services (collectively, the “Services”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Services.

 

2) Who We Are

Celestial Plaza (“we,” “us,” “our”) is a spiritual research and guidance platform that curates evidence, analysis, tools, and community resources related to consciousness, UAP evidence, ancient wisdom, and personal practice.

 

3) Eligibility; Accounts; Security

- Eligibility: You must be at least 13 to use the Services and at least 18 to purchase or subscribe. If you are under 18, you may use the Services only with involvement and consent of a parent or legal guardian.

- Accounts: Certain features require registration. You agree to provide accurate information and keep it current. You are responsible for all activity under your account.

- Security: Do not share your login credentials, bypass access controls, or attempt unauthorized access. Notify us immediately of suspected unauthorized use. We may suspend accounts to protect users or the platform.

 

4) Membership Tiers, Subscriptions & Billing

- Tiers: Celestial Plaza offers tiered access (e.g., Seeker, Awakened, Illuminated). Benefits and limits are described on the Site and may change from time to time.

- Renewals: Subscriptions auto‑renew until canceled. You authorize us (or our processor) to charge your payment method for each renewal term unless you cancel before the renewal date.

- Price Changes: We may change prices with prior notice. Price changes take effect at the next billing cycle after notice is provided.

- Cancellations: You may cancel at any time via your account settings or by contacting support. Your access remains active through the current paid period unless otherwise stated.

- Refunds: Unless required by law or stated otherwise on the checkout page, digital subscriptions are non‑refundable. We may, at our sole discretion, issue a prorated or partial credit in exceptional cases.

- Taxes: Prices may exclude taxes. You are responsible for applicable taxes, duties, and fees.

 

5) One‑Time Access Rules (Curious & Other Gated Pages)

- One‑Time Access: Certain pages or experiences may be designated “one‑time only” per member account. When you open such a page for the first time, your one‑time access is consumed immediately. After that, revisit attempts may redirect to an upgrade or info page.

- Prohibited Circumvention: Creating duplicate accounts, sharing accounts, or otherwise attempting to bypass one‑time limits or tier gates violates these Terms.

 

6) Store Purchases; Shipping; Returns

- On‑Demand & Third‑Party Fulfillment: Physical products may be produced or fulfilled by third parties (e.g., print‑on‑demand). Estimated delivery windows are not guarantees.

- Returns & Exchanges: Because many items are custom‑printed, returns are generally accepted only for manufacturing defects or shipment damage within [X] days of delivery. Contact support with photos to initiate a review. If approved, we’ll provide options for replacement or refund per our policy.

- Title & Risk: Title and risk of loss pass to you upon our delivery to the carrier.

 

7) Content & Intellectual Property

- Our Content: The Services and all content we provide (text, images, graphics, audio, video, data, code, logos, and trademarks) are owned by us or our licensors and protected by law. Subject to these Terms, we grant you a limited, revocable, non‑transferable, non‑exclusive license to access and use the Services for personal, non‑commercial purposes.

- No Derivative Use: Except as expressly permitted, you may not reproduce, distribute, modify, translate, create derivative works, publicly display, or otherwise exploit any portion of the Services or content without prior written permission.

- User Content: If you post or submit content (e.g., comments, testimonials), you grant us a worldwide, royalty‑free, sublicensable license to use, reproduce, distribute, display, and adapt your content in connection with the Services and our business. You represent you have all necessary rights to grant this license.

 

8) Acceptable Use; Community Standards

You agree not to:

- Harass, threaten, or harm others; share hateful, pornographic, or unlawful content.

- Impersonate any person or entity or misrepresent your affiliation.

- Scrape, spider, or harvest data except as allowed by robots.txt or specific APIs.

- Upload viruses, malware, or engage in activities that disrupt, overload, or interfere with the Services.

- Use the Services to provide medical, legal, or financial advice unless you are duly licensed and authorized by us to do so within the platform.

 

We may, in our discretion, remove content, suspend access, or terminate accounts that violate these Terms or our community standards.

 

9) Evidence Library, External Links & Third‑Party Services

- Evidence Library & Documents: Our curation may include links to third‑party sources (e.g., government portals, archives, research orgs). We are not responsible for the accuracy, completeness, or availability of third‑party content and do not endorse any third‑party views or conclusions.

- External Tools & APIs: Some features rely on third‑party tools or APIs (e.g., horoscope/numerology services, chat interfaces). Your use of those features may be subject to third‑party terms. We are not responsible for third‑party systems, outages, or data practices.

 

10) AI Oracle (Celeste) & Information Disclaimers

- Not Professional Advice: Content generated by Celeste, TendAI, or any AI tools is for informational and spiritual/educational purposes only and does not constitute medical, legal, financial, or mental‑health advice. Always consult qualified professionals for such matters.

- Accuracy & Limitations: AI outputs may be incomplete, outdated, or inaccurate. You are responsible for evaluating results and making your own decisions. We make no guarantees about outcomes derived from AI or any guidance on the Site.

 

11) Health, Safety & Ethical Use

- Integration Over Sensation: Practices, protocols, or exercises presented on the Site are voluntary. Know your limits. Stop any practice that causes distress and seek appropriate care if needed.

- No Harm: Do not use the Services or any guidance to harm yourself or others, to bypass legal obligations, or to undertake unsafe practices.

 

12) Privacy; Cookies

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, disclose, and safeguard data, as well as cookie practices. By using the Services, you consent to those practices.

 

13) Ownership; Feedback

We retain all rights in the Services. If you provide ideas, suggestions, or feedback, you grant us a royalty‑free, worldwide, irrevocable license to use them without restriction or compensation.

 

14) DMCA & Intellectual Property Complaints

If you believe content on the Services infringes your copyright, send a DMCA notice to:

Robert Landers, Jr.

legal@celestialplaza.com

408-508-4371

Include: (1) your contact info; (2) identification of the copyrighted work; (3) the infringing material and its URL; (4) a statement of good‑faith belief; (5) a statement under penalty of perjury that your notice is accurate and that you are authorized to act; and (6) your signature. We may remove content and terminate repeat infringers as appropriate.

 

15) Disclaimers

The Services are provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, quiet enjoyment, accuracy, non‑infringement, and any warranties arising from course of dealing or usage of trade. We do not guarantee uninterrupted or error‑free operation, nor that content will always be available or accurate.

 

16) Limitation of Liability

To the fullest extent permitted by law, in no event will we or our affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Services, even if we were advised of the possibility of such damages. Our aggregate liability for all claims arising out of or relating to the Services will not exceed the amount you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim.

 

Some jurisdictions do not allow certain disclaimers or limitations; portions of this section may not apply to you.

 

17) Indemnification

You agree to defend, indemnify, and hold harmless Celestial Plaza and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Services; (b) your content; (c) your violation of these Terms; or (d) your violation of any law or third‑party right.

 

18) Termination & Suspension

We may suspend or terminate your access to the Services (including subscriptions) at any time, with or without notice, if we believe you have violated these Terms, pose a risk, or for any reason in our discretion. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination will survive (e.g., IP ownership, disclaimers, limitations, indemnity).

 

19) Governing Law; Dispute Resolution

- Governing Law: These Terms are governed by the laws of the State of California, without regard to conflicts of law principles.

- Informal Resolution: Before filing a claim, you agree to first contact us at [legal@yourdomain.com] to attempt to resolve the dispute informally within thirty (30) days.

- Arbitration & Class Waiver: Except for claims that qualify for small claims court, any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration conducted by JAMS (or a similar provider) in [Santa Clara County, California], in English, on an individual basis (no class actions or class arbitrations). The arbitrator may award individual relief only. You and we waive any right to a jury trial.

- Injunctive Relief: Notwithstanding the foregoing, either party may seek injunctive or equitable relief in court to protect IP or confidential information.

 

20) Export; Sanctions; Compliance

You agree to comply with all applicable export control and economic sanctions laws and not to use or access the Services where prohibited.

 

21) Force Majeure

We are not liable for any delay or failure caused by events beyond our reasonable control, including acts of God, labor disputes, pandemics, supply disruptions, or internet outages.

 

22) Changes to the Services & Terms

We may update the Services and these Terms at any time. If we make material changes, we will provide notice (e.g., by posting on the Site or emailing registered users). Your continued use after changes take effect constitutes acceptance of the revised Terms.

 

23) Entire Agreement; Severability; Assignment; Waiver

These Terms, together with any supplemental policies (e.g., Privacy Policy, Community Standards), constitute the entire agreement between you and us and supersede prior agreements. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. No waiver is effective unless in writing and signed by us.

 

24) Contact

Questions about these Terms or the Services?

Celestial Plaza

400 Dallas Dr

Campbell, CA 95008

support@celestialplaza.com

+1 (408) 508-4371

 

Service‑Specific Disclosures (Recommended for Your Site)

  • Celeste/AI Oracle: All AI output is informational/spiritual only; not medical, legal, or financial advice. You are responsible for your choices.

  • Health & Safety: Practices should be adapted to personal capacity; seek professional care as needed.

  • Evidence Library: Curated for research purposes; third‑party content is not our endorsement; availability or accuracy may change.

  • Store (Print‑on‑Demand): Custom items typically non‑returnable except for defects/damage reported within [X] days; detailed policy published on the product or checkout page governs.

  • One‑Time Page Access: Consumed upon first open; attempts to bypass may result in suspension.

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